AI Use Disclosure

01How we use AI

SleepMD uses artificial intelligence (AI) to assist some text and chat interactions with patients. You may receive automated responses instead of a message written by a person. AI may help respond to your messages and communicate information about our services. An AI assistant is software, not a licensed medical provider.

02Limits and urgent needs

AI can misunderstand your message or provide incorrect, incomplete or outdated information. Do not rely on an AI response to diagnose a condition, choose a treatment or change a medication. Ask your licensed medical provider about medical decisions. Do not use text or chat for emergencies or assume that a person is reviewing messages immediately. If you have a medical emergency, call 911 or seek emergency care.

03Your information and questions

Messages you send to an AI-assisted service may be processed by SleepMD and technology providers supporting that service. Information you provide may include personal or health information. See our Notice of Privacy Practices and Privacy Policy for how information is used and disclosed and for your privacy rights. Share only information relevant to your request. For questions about AI, your information, or alternatives to automated interactions, email compliance@thesleepmd.com.

Read our privacy policy

04Your agreement

By selecting the AI Use Disclosure checkbox, you acknowledge that you have read this disclosure and agree to the AI-assisted text and chat interactions described here. You may contact compliance@thesleepmd.com to ask questions or request that future interactions not use AI. We will explain the available options and how to make that request. This agreement does not waive your privacy rights or authorize AI to independently diagnose, prescribe or make treatment decisions. It does not cover future AI-assisted clinical discussions or audio/video recording; those uses require further disclosure and any applicable consent before they begin.

05Contact us